Evidence that the Colonel is sneaky
The Colonel (of Col. Sanders fame) has been caught red-handed on the window sill above our bed. We have alway suspected that he was using this area as a lookout waiting for our return. But we did not have definitive proof until yesterday when we came home before dark and were able to obtain photographic evidence. We are very disappointed and are considering another warranty claim (in a long string of claims) from the dog's supplier.
3 comments:
Go for it!
I am curious as to what happens when you make a warranty claim?
First let's discuss how to make a claim. Almost all of the claim process can happen online from the comfort of you home. You begin by downloading the 'Official Warranty Claim Form" from the web.... we have always used k9warrantyclaims.ca - click on their 'Forms and Publications' link in the top right corner. You may have another favorite site that you would prefer to use. Or you can Google it and find lots of alternative sites.
Once you have downloaded the form you fill it out with all of the pertinent details of what has gone wrong with your dog (there is plenty of room on the form for this so be thorough). You should include any photos that you might have such as the one that we posted. If you have verbal testimony about the dog it must be submitted in written form along with an affidavit signed by a Notary Public. Make sure you include any information that you have such as date and time of the incident, where it took place, names and addresses of witnesses, etc.
Then you submit the form to the person from whom you purchased the dog. A copy of the form is also submitted to the DWC Society of BC (again, you can do this electronically by going their web site: dwcsbd.ca
We have found that claims of this nature typically take up to six years for processing. According to rumor, the resolution often involves a simple apology from the dog's vendor but we have heard that in some cases there can be a cash settlement.
Hope this helps,
Peter
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